Interested in joining the Ohio Sports Chiropractic and Rehab team? Check out the available positions below!
Front Desk Personnel: We are looking for people that have a passion to serve others! Working at the front desk means you are at the central hub of the clinic with a lot of interaction with our patients. Your role is key to the overall experience the patients will have. Your keen sense of being proactive, responsive and caring will make all the difference. Work hard, play hard. You’re a natural leader, motivator, and always up for a challenge. Ohio Sports Chiropractic and Rehab is looking for the next Front Desk Lead to join our team! Are you ready?
Type: Full Time Available
Duties and Responsibilities: Managing front desk daily tasks, including;
–Assisting patients efficiently, courteously and professionally at all times while maintaining a high level of service and communication.
–Promptly and effectively deal with patient concerns and questions regarding insurance, appointments, clinic treatments and procedures, and additional services the clinic offers.
–Be knowledgeable about the clinic treatments and additional services offered to promptly answer questions and get patients in contact with the correct staff member.
–Respond quickly to incoming calls, patients at the front desk, and rehab staff members.
–Post patient payments, collect account payments and copays, and follow all cash/credit/check handling procedures as required by Ohio Sports Chiropractic and Rehab.
–Handling patient files and ensuring payments are taken, patients are rescheduled for future appointments, and ensuring files return to where they need to be concerning billing and Doctors notes.
–Communicate quickly and efficiently with other front desk personnel, management, Doctors, and rehab staff team members.
Qualifications:
–High School Diploma/GED.
–Able to preform basic math functions.
–Able to effectively communicate and accomplish multiple tasks in a fast-paced environment.
–Able to work effectively with other in a team-oriented environment and provide excellent patient engagements.
–Pursuing higher education degree in exercise science related field preferred.
–Prior front desk/customer service experience preferred.
Rehab Specialist: We are looking for people that have a passion to serve others! Working in the rehab bay means you play a crucial role in the patients recovery and health. Your role is key to the overall experience the patients will have. Your keen sense of being proactive, responsive and empathetic will make all the difference. Work hard, play hard. You’re a natural thinker, motivator, and always up for a challenge. Ohio Sports Chiropractic and Rehab is looking for the next Rehab Specialist to join our team! Are you ready?
Type: Full Time/Part Time Available
Duties and Responsibilities: Customizing patients rehab exercise programs, including;
–Assisting patients efficiently, courteously and professionally at all times while maintaining a high level of service and communication.
–Promptly and effectively deal with patient concerns and questions regarding exercises, future appointments, clinic treatments and procedures, additional services the clinic offers, and other sports related questions.
–Be knowledgeable about the clinic treatments and additional services offered to promptly answer questions and get patients in contact with the correct staff member.
–Respond quickly to patient needs, other rehab staff members, Doctors needing assistance, and changing exercise programs on the fly.
–Walk patients through home exercise programs, ensure patients understand and are comfortable with how to preform all exercises correctly, change exercises to custom fit the athlete, and email all patient exercise programs.
–Set patients up on passive therapy units including, Normatec, Marc Pro, Alter-G, GameReady and E-Stim.
–Handling patient files and ensuring exercises are sent out and patients are confident in their programs when leaving the rehab bay.
–Build an authentic connection with patients by getting to know them, their sports, their athletic goals and helping guide them on their journey.
–Communicate quickly and efficiently with other rehab personnel, management, Doctors, and front desk personnel team members.
Qualifications:
–High School Diploma/GED.
–Understanding of rehabilitation exercises/progressions, comfortable working one-on-one with patients regarding exercises and sport modifications, and a want to learn more about the sports science field.
–Able to effectively communicate and accomplish multiple tasks in a fast-paced environment.
–Able to work effectively with others in a team-oriented environment and provide excellent patient engagements.
–Pursuing higher education degree in exercise science related field preferred. Degrees including; Pre-PT, PTA, ATC, Pre-Med, Exercise Science, Exercise Physiology, and Pre-Chiropractic.
–Additional personal training certifications and related degrees considered.
Please contact our Office Supervisor, Kristine, with interest in above-listed positions, resumés, and other available internship opportunities to Kristine@ohiosportsrehab.com.